FAQs - AF300

AF300 FAQs

Can I adjust the cook time and/or temperature once the unit is running?

Yes. you can adjust the cook time or temperature at any point throughout the cooking process by using the up and down TIME and/or TEMP arrows.

How much can I fill the drawers?

There is no fill line. Make sure that the drawer can close properly in the unit.

Do I need to defrost frozen foods before air frying them?

It depends on the food. Follow package instructions.

Will the outside of the unit get hot?

Although the outside of the unit will heat up during the cooking process, the control panel and air fry drawer handle will remain safe to touch.

Can I air fry wet, battered ingredients?

Yes, but use the proper breading technique. It is important to coat foods first with flour, then with egg, and then with bread crumbs. Press breading firmly onto the battered ingredients, so crumbs won’t be blown off by the fan.

Can I pull out the drawers to check on food during cooking?

Yes. We recommend checking on your food regularly throughout the cooking process. Simply pull out the drawer and shake or rotate the food. The timer will pause automatically and the heater and fan will shut off when the drawer is removed. When you are done, slide the drawer back into place. The timer will start and the unit will automatically resume cooking.

Can I cook different foods in each zone and not worry about cross contamination?

Yes, both zones are self-contained with separate heating elements and fans.

Does the unit need to preheat?

The unit does not need to be preheated.

Do I need to use oil when air frying?

Although oil is not required, we recommend starting with one tablespoon and adjusting for personal preference, or referencing the recipe for recommended oil amounts.

Can I use parchment paper or aluminum foil in the air fry drawer?

Yes. It is safe to use parchment paper and aluminum foil in the drawer. The use of aluminum foil is suggested in some recipes.

Is the air fry drawer non-stick?

Yes. The drawers have a PTFE-free coating.

What materials are the drawers, crisper plate, and unit's exterior made of?

The drawer and crisper plate are made of aluminum with a PTFE-free coating. The unit's exterior uses FDA-approved food-safe plastic.

What are the timer increments?

The timer increments vary depending on the function:
Air Fry: 1-minute increments up to 1 hour
Roast: 1-minute increments for the first hour, followed by 5-minute increments for the next 3 hours Dehydrate: 15-minute increments up to 12 hours
Reheat: 1-minute increments up to 1 hour
Bake: 1-minute increments for the first 30 minutes, followed by 5-minute increments for the next 3 1/2 hours
Max Crisp (not included on all models): 1-minute increments up to 30 minutes

What is the temperature range of the unit?

The temperature ranges from 40°C (for Dehydrate) to 240°C (for Max Crisp). Roast, Air Fry, Reheat,and Bake only goes up to 210°C.

What is Max Crisp?

Max Crisp Technology provides hotter, faster, and crispier results for all your favorite prepackaged frozen foods. Max Crisp cooks at 240°C. For best results, reduce cook times and shake food often.

How many cooking functions are included with the unit?

The unit has 6 different cooking functions: Max Crisp, Air Fry, Dehydrate, Roast, Bake, and Reheat

Product setup & how to use

FUNCTION BUTTONS

MAX CRISP: Best for frozen foods such as French fries and chicken nuggets.
AIR FRY: Use this function to give your food crispiness and crunch with little to no oil.
ROAST: Use the unit as an oven for tender meats and more.
REHEAT: Revive leftovers by gently warming them, leaving you with crispy results.
DEHYDRATE: Dehydrate meats, fruits and vegetables for healthy snacks.
BAKE: Create decadent baked treats and desserts.

OPERATING BUTTONS

1 Control the output for the drawer on the left (Zone 1).
2 Control the output for the drawer on the right (Zone 2).

TEMP arrows: Use the up and down arrows to adjust the cook temperature before or during cooking.
TIME arrows: Use the up and down arrows to adjust the cook time in any function before or during the cook cycle
SYNC button: Automatically syncs the cook times to ensure both zones finish at the same time, even if if they have different cook times.
MATCH button: Automatically matches zone 2 settings to those of zone 1 to cook a larger amount of the same food, or cook different foods using the same function, temperature, and time.
START/STOP button: After selecting temperature and time, start cooking by pressing the START/STOP button.
Power button: The button turns the unit on, and also shuts it off and stops all cooking functions.
STANDBY MODE: After 10 minutes with no interaction with the control panel, the unit will enter standby mode.
HOLD MODE: Hold will appear on the unit while in SYNC mode. One zone will be cooking, while the other zone will be

Product care & maintenance

Product care & maintenance

The unit should be cleaned thoroughly after every use. Unplug the unit from the plug socket and wait until the unit is fully cooled before cleaning.

Main Unit

To clean the main unit and the control panel, wipe them clean with a damp cloth
NOTE: NEVER immerse the main unit in water or any other liquid. NEVER clean the main unit or drawer in a dishwasher.
Dishwasher Safe: No

Drawers and Crisper Plates

These can be washed in the dishwasher or by hand. If handwashed Air-dry or towel-dry all parts after use. To extend the life of the drawers we recommend hand-washing them.
Dishwasher Safe: Yes

If food residue is stuck on the crisper plates or drawers, place them in a sink filled with warm, soapy water and allow to soak.

Product specs

Specs

Category Heated
Colour Grey
Product Weight 8.2kg
Product Dimensions (cm) H:31.5 x W:37.5 x D:35 cm
Wattage 2400W
Dish Washer Safe Components Yes
Food Capacity 7.6L
Pre-Set Functions Max Crisp, Air Fry, Bake, Roast, Dehydrate and Reheat
Other Functions Meal Sync, Match Zone
External Drawer Dimensions 32 x 19 x 13.7 cm
Internal Drawer Dimensions 21.4 x 15 x 11.5 cm

Troubleshooting

How do I adjust the temperature or time while using a single zone?

Select the active zone, then use the TEMP arrows to adjust the temperature or the TIME arrows to adjust the time.

How do I adjust the temperature or time while using dual zones?

Select the desired zone, then use the TEMP arrows to adjust the temperature or the TIME arrows to adjust the time.

Does the unit need to pre-heat?

The unit does not need to be pre-heated.

Can I cook different foods in each zone and not worry about cross contamination?

Yes, both zones are self-contained with separate heating elements and fans.

How do I pause the countdown?

The countdown timer will pause automatically when you remove the drawers from the unit. Reinsert drawer within 2 minutes to resume cooking or the unit will automatically switch off.

How do I stop one zone when using both zones?

To stop one zone, first press the zone button then press START/STOP. To stop both zones simply press the START/STOP button.

Is the drawer safe to put on my worktop?

The drawer will heat up during cooking. Use caution when handling, and place on heat resistant surfaces only.

When should I use the crisper plate?

Use the crisper plate when you want food to come out crispy. The plate elevates the food in the drawer so that air can flow under and around it to cook ingredients evenly.

Why didn’t my food cook fully?

Make sure the drawer is fully inserted during cooking. For consistent browning, make sure ingredients are arranged in an even layer on the bottom of the drawer with no overlapping. Shake drawer to toss ingredients for even crispiness. Cook temperature and time can be adjusted at any time during cooking. Simply use the TEMP arrows to adjust the temperature or the TIME arrows to adjust the time.

Why is my food burned?

For best results, check progress throughout cooking and remove food when desired level of brownness has been achieved. Remove food immediately after the cook time is complete to avoid overcooking.

Why do some ingredients blow around when air frying?

Occasionally, the fan from the air fryer will blow lightweight foods around. Use wooden cocktail sticks to secure loose lightweight food, like the top slice of bread on a sandwich.

Can I air fry wet, battered ingredients?

Yes, but use the proper breading technique. It is important to coat foods first with flour, then with egg, and then with bread crumbs. Press breading firmly onto the battered ingredients, so crumbs won’t be blown off by the fan.

Why is the unit beeping?

The food is done cooking or indicates that the other zone started cooking.

Why did the display screen go black?

The unit is in standby mode. Press the power button to turn it back on.