FAQs - CT682

CT682 FAQs

What comes with the Ninja® Intelli-Sense™ Kitchen System?

1200-Watt Motor Base with Intuitive Touchscreen

2 L Total Crushing® Pitcher with Lid and Stacked Blade Assembly

700 ml Single-Serve Cups with Pro Extractor Blades® Assembly and Spout Lid

1.8 L Precision Processor™ Bowl with Lid, Chopping Blade Assembly and Dough Blade Assembly

35-Recipe Inspiration Guide

Quick Start Guide

Instruction Book

What are Smart Programs?

These pre-set programs combine a unique set of pulsing, pausing, and blending patterns to take the guesswork out of drink and meal making.

Can the Ninja® Intelli-Sense™ System pulverize seeds?

Yes. For best results when making a smoothie or drink, select the EXTRACT button and let the program run until it completes.

How does the Ninja® Intelli-Sense™ Kitchen System differ from other Ninja products?

Intuitive touchscreen is easy to clean and durable for all your kitchen tasks, Intelli-Sense™ Technology changes the program selection based on the container that is attached for less hassle and guesswork.

Smart Programs:

Total Crushing® Pitcher: Smoothie, Frozen Drink, Ice Cream, Snow Cone

Single-Serve Cup: Smoothie, Extract, Refresher, Dressing

Precision Processor™ Bowl: Puree, Dips, Dough, Chop.

What are the containers made of?

All containers are made of BPA-free Tritan™ plastic.

Are the blades rustproof?

Yes, the blades are made with a high-quality stainless steel that is rustproof and dishwasher safe.

How long is the cord?

Approximately 76 cm.

How do I register my Ninja® Intelli-Sense™ Kitchen System?

You can register your Ninja Chef at ninjakitchen.sg

What is the maximum capacity of the Pitcher?

It has a maximum liquid capacity of 2.1 L for room temperature or cold ingredients or liquids.

Does the Ninja® Intelli-Sense™ Kitchen System come with a recipe book?

All configurations come with a 35-Recipe Inspiration Guide.

How do I assemble the Pitcher?

To assemble, place the pitcher on your motor base so it forms a diamond. When you are facing the front of the blender, the pitcher handle should be on the right side of the base or facing you for the pitcher to sit correctly. Once the pitcher is on the base, twist clockwise or to the left to form a square and lock the pitcher in place. The handle will now be aligned with the front right corner or front left corner of the base.

When using the Single-Serve Cup, why don’t all the Smart Programs appear?

Certain Smart Programs are compatible with each container. You are able to select only those programs that are illuminated once a certain container is locked in place on the base.

What is the EXTRACT program used for?

The EXTRACT program is ideal for hard, leafy, or fibrous whole fruits and vegetables, including their skins, seeds, and stems. EXTRACT is best used when making smoothies, ice pops, or morning green shots with these ingredients.

What is the REFRESHER program used for?

Use the REFRESHER program to add natural veggie, fruit, and herb flavors to your water.

What is the SNOW CONE program used for?

Use the SNOW CONE program to pulverize ice or frozen fruit into frozen creations like snow cones, granitas, or slushies.

What is the DRESSING program used for?

Use DRESSING to create homemade salad dressings, marinades, and sauces.

What is the DIPS program used for?

Use the DIPs program to create dips and sides with more texture like mashed potatoes and spinach and artichoke dip.

How do the manual programs work?

Use LOW, HIGH, and PULSE when you want more control over the outcome of your recipe. PULSE will only operate when the button is pressed. Touch the button quickly for short pulses. LOW and HIGH will run continuously until they are stopped.

How do I pause or stop a program?

To pause a blending cycle, press again on the same program button you initially selected. You can pause the program at any time and the digital timer will hold its countdown until the cycle is resumed. To stop a program entirely, press STOP.

How do I turn the unit on?

Connect the motor base to a power source and the power symbol will illuminate. Once illuminated, press power. If a container is attached, you will see all of the available Smart Programs. If there is no container attached, the display will show “-:--“ until a container is properly assembled on the base.

Why are ingredients chopped too finely or are too watery?

The ingredients have been over-processed. Use PULSE mode for controlled processing.

Why can’t I create snow from solid ice?

Do not use ice that has been sitting out or has started to melt. Use ice straight from the freezer. Start with a few pulses and then go to a continuous blending cycle. For best results, use the SNOW CONE program in the pitcher.

What does a “-:--” message mean?

The container is not installed on the motor base properly. For your safety, the unit will be able to be turned on only when the container is properly installed. Please refer to the assembly pages of the instruction manual for assistance.

You get a blinking Err message

Your motor has overheated or your unit has been running for more than 2 minutes within a brief period of time. If this occurs, simply unplug the unit, remove the container, and allow unit to cool before restarting.

When using the Single-Serve Cup, why don’t all the Smart Programs appear?

Certain Smart Programs are compatible with each container. You are able to select only those programs that are illuminated once a certain container is locked in place on the motor base.

Can I blend hot ingredients or liquid in the Single-Serve Cup?

No. DO NOT blend hot ingredients or liquids in the Single-Serve Cup. Doing so may cause excessive pressure buildup, resulting in the risk of the user being burned.

When using the Total Crushing® Pitcher, why don’t all the Smart Programs appear

Certain Smart Programs are compatible with each container. You are able to select only those programs that are illuminated once a certain container is locked in place on the motor base.

How do I assemble the Pitcher?

To assemble, place the pitcher on your motor base so it forms a diamond. When you are facing the front of the blender, the pitcher handle should be on the right side of the base or facing you for the pitcher to sit correctly. Once the pitcher is on the motor base, twist clockwise or to the left to form a square and lock the pitcher in place. The handle will now be aligned with the front right corner or front left corner of the motor base.

How do I install the lid on the Pitcher?

Place the lid on the container by aligning the arrow on the lid corner with the matching arrow on the pitcher. Press down and push handle down to lock in place.

How do I remove the lid from the Pitcher?

To remove the lid, press the “release” button on the top of the lid to unlock the handle. Lift up.

How do I install the lid on the Precision Processor™ Bowl?

Place the lid on the container by aligning the arrow on the lid corner with the matching arrow on the pitcher. Press down and push handle down to lock in place.

How do I remove the lid from the Precision Processor™ Bowl?

To remove the lid, press the “release” button on the top of the lid to unlock the handle. Lift up.

What are the two blade assemblies used for in the Precision Processor™ Bowl?

The all-black plastic blade assembly is the dough blade assembly and should be used only when making doughs, breads, and batters along with the DOUGH button. The other blade assembly is a chopping blade assembly, which is used for every other instance when using the Precision Processor.

How much dough can the Precision Processor™ make?

The Precision Processor can make up to 900 grams of dough.

When using the Precision Processor™ Bowl, why don’t all the Smart Programs appear?

Certain Smart Programs are compatible with each container. You are able to select only those programs that are illuminated once a certain container is locked in place on the motor base.

Product care & maintenance

How can I clean my Ninja® Intelli-Sense™ Kitchen System?

Hand-Washing: Wash containers, lids, and blade assemblies in warm, soapy water. When washing the blade assemblies, use a dishwashing utensil with a handle to avoid direct hand contact with the blades. Handle blade assemblies with care to avoid contact with sharp edges. Rinse and air-dry thoroughly.

Dishwasher: The containers, lids, and blade assemblies are all dishwasher safe. The lid, blade assemblies are tip rack dishwasher safe. Ensure the blade assembles are removed from the containers before placing in the dishwasher.

Motor Base Touchscreen: Turn off the unit and unplug the motor base before cleaning. Wipe motor base with a clean, damp cloth. Clean the touchscreen with a soft cloth, such as microfiber, to prevent scratching. To remove residue from the control panel, you may use an all-purpose cleaner.

DO NOT use abrasive cloths/pads/brushes to clean the motor base or control panel, as this can dull or scratch the surface.

How should I store my Ninja® Intelli-Sense™ Kitchen System?

Store the unit upright with the lid on the Pitcher.

DO NOT store blended or unblended ingredients in the Single-Serve Cup with the Pro Extractor Blades® assembly attached.

DO NOT stack items on top of the containers. Store any remaining attachments alongside the unit or in a cabinet where they will not be damaged or create a hazard.

Troubleshooting

Unit doesn’t turn on

Make sure unit is plugged in.

Display will read “- --” once connected to power.

Place container on base and rotate it clockwise until it clicks into place. Press the Power symbol to turn unit on, and the available programs will illuminate indicating the unit is ready for use. Available programs will illuminate indicating the unit is ready for use.

Unit doesn’t turn off

Remove container from base by rotating it counterclockwise and lifting it. Display should turn off. Unplug the power cord from the outlet.

Lid/Pro Extractor Blades Assembly is hard to install on the cup

Set the cup on a level surface. Carefully place the lid or Pro Extractor Blades Assembly on the top of the cup and align the threads so the lid/Pro Extractor Blades Assembly sits flat on the cup. Twist clockwise until you have a tight seal.

Food is not evenly chopped

For best results when chopping, cut pieces down to even sizes and do not overfill the Precision Processor™ bowl.

Doesn’t mix well; ingredients get stuck

Using the pre-set programs is the easiest way to achieve great results. The pulses and pauses allow the ingredients to settle toward the blade assembly. If ingredients are routinely getting stuck, adding some liquid will usually help.

When filling the cup, start with fresh fruit or veggies, then leafy greens or herbs. Next add liquids or yogurt, then seeds, powders, or nut butters. Finally, add ice or frozen ingredients.

Motor base won’t stick to counter or tabletop

Make sure surface and suction feet are wiped clean.

Suction feet will only stick to smooth surfaces.

Suction feet WILL NOT stick on some surfaces such as wood, tile, and non-polished finishes.

DO NOT attempt to use unit when the motor base is stuck to a surface that is not secure (cutting board, platter, plates, etc.).

Unit is difficult to remove from counter for storage

Place your hands underneath both sides of the motor base and gently pull the unit up and toward you.

You get a blinking “- --” Message

Smart Vessel Recognition can detect which container is on the motor base. You may be trying to use a program that is not designed for the container you have installed. The programs will light up, indicating which programs are available for each container.

You cannot create snow from solid ice

Do not use ice that has been sitting out or has started to melt. Use ice straight from the freezer. Start with a few pulses and then go to a continuous blending cycle.

You get semi-circular or shredded noodles

If the Collecting Bowl is overfilled, causing the Blade Disc to lift up after spiralizing, your ingredient may have been too large. Make sure to trim and prepare your ingredients properly before spiralizing by following the instructions in the Food Prep section in your Quick Start Guide or Inspiration Guide.

For the most consistent results, be sure to center the ingredient onto the pin located in the center of the Blade Disc.

Ingredient is not fully processed and is spinning below the pusher

Remove remaining ingredient from Blade Disc pin and trim top and bottom so that both are flat. Make sure you center ingredient on the Blade Disc pin and secure the food pusher firmly on top of the ingredient. While maintaining pressure on food pusher, press the GO button to begin spiralizing.