If using an accessory, remove it from the nozzle and check it for blockages.
Open the dust cup over a trash canInspect the inside of the nozzle, specifically the flap and the pathway leading to it, and clear any blockages.
Inspect the opening after the flap before debris enters the dust cup and clear any blockages.
What should I do if my vacuum will not operate?
The battery may need to be recharged. Place your vacuum on the ION Charging Dock for 2.5 hours or overnight to get a full charge.
Try plugging the dock into a different electrical outlet.
If the battery won't charge, it may be damaged and need to be replaced.
For additional help, contact Customer Care or See Owner’s Guide for more information.