Slushi is easy to clean and maintain. Follow the simple 7 steps cleaning method after every use. ​

• 1. Dispense any remaining frozen drink. And stop the current present.​
• 2. Add clean water and start Rinse Cycle​
• 3. Unlock bail handle and remove vessel​
• 4. Slide auger, condensation catch, and drip tray out of the unit ​
• 5. Wipe down the unit, around and underneath the evaporator with a warm, damp cloth​
• 6. Hand wash the different parts, or use a dishwasher​
• 7. Allow all parts to dry thoroughly before reassembling​

Look through the video for the full instructions.

Creating drinks can take up to 15–60 minutes depending on ingredients, volume, and starting temperature.​

Yes, you can top up the drink and let the machine continue slushing. Allow it to have time to slush again.​

When ready, machine will beep and temperature lights will turn from blinking to fixed.​

You are able to keep up to 12 hours of runtime for frozen drinks on tap.​

If your recipe has not reached the desired texture after 60 minutes, increase the temperature one level.​

Wait 10–15 minutes to test the recipe. If the texture still isn't what you desire, increase temperature by one level again. Repeat until
desired texture is achieved.

For the best dispensing experience, fill the unit to the max fill line and ensure the unit is running. For a smoother dispense experience, decrease the temperature level by pressing the bottom arrow on the control panel. More sippable frozen drinks will dispense smoother.​

If the sugar content of the input is too low, or the alcohol content is not within the suggested limits, the machine will detect it and provide an alert and may stop turning. Temperature Control LEDs will flash one at a time in descending order starting with the top LED, preset LEDS will flash, and the unit will beep every minute for 15 minutes.

The machine comes with 5 preset functions for easy usage. They are Slush, Frozen Cocktail, Frappe, Milkshake and Frozen fruit juice. ​

But in reality, it is up to your imagination to create any frozen beverages you want.

Ninja SLUSHi is a frozen-drink maker that turns chilled beverages into a smooth slush. Pre-chill the freezing element as instructed, pour in a cold drink, then agitate/stir as directed. Ice crystals form rapidly, creating a spoonable slush without diluting with extra ice.

Usually a few minutes when the insert is fully frozen and the drink starts cold. Time varies with sugar content, starting temperature, and room heat. For the fastest results, pre-chill your drink in the fridge first.

Chilled juice, soda, sports drinks, flavoured milk, and mocktails with moderate sugar. Low-sugar or diet drinks can take longer—add a little fruit juice or syrup for better crystallisation.

Yes—let the fizz settle slightly before pouring and avoid overfilling to prevent foaming. Gently agitate rather than shaking.

Yes with low-to-moderate ABV mixes. High alcohol content slows freezing; keep ABV modest (e.g., a wine spritzer or cocktail base diluted with juice/syrup) for best texture.

Common reasons: insert not fully frozen, drink too warm, very low sugar content, or a hot/humid room. Re-freeze the insert fully, pre-chill the drink, and add a touch of juice/syrup.

Yes—use cold flavoured milk, chocolate milk, or fruit purée plus juice. Thicker mixes may need a little extra liquid to start ice crystal formation.

Yes with adult supervision. Ensure parts are assembled correctly and the cup isn’t overfilled to avoid spills.

Use the max fill line on your cup. Overfilling slows freezing and can cause overflow.

Use small pieces or purée first. Large chunks reduce contact with the freezing surface and slow crystallisation.

If filled to the line and stirred gently, drips are minimal. Always leave headroom for expansion as ice crystals form.

For softer, stop earlier or add a splash of liquid. For firmer, agitate longer and ensure the insert is fully frozen.

Register your product and retain proof of purchase. It is 2 years in Malaysia.